1 DEFINITIONSIn this document the following words shall have the following meanings: 1.1 "Agreement" means these Terms and Conditions together with the terms of any applicable Service Specification; 2 GENERAL2.1 These Terms and Conditions shall apply to all contracts for the supply of services by the Supplier to the Customer. 3 FEES AND PAYMENT3.1 The fees for the performance of the services are as set out in the Service Specification. The Supplier shall invoice the Customer for the services. 4 CUSTOMER’S OBLIGATIONS4.1 To enable the Supplier to perform its obligations under this Agreement the Customer shall: 5 ALTERATIONS TO THE SERVICE SPECIFICATION5.1 The parties may at any time mutually agree upon and execute new Service Specifications. Any alterations in the scope of services to be provided under this Agreement shall be set out in the Service Specification, which shall reflect the changed services and fees and any other terms agreed between the parties. 6 WARRANTY6.1 The Supplier warrants that the services performed under this Agreement shall be performed using reasonable skill and care, and of a quality conforming to generally accepted industry standards and practices. 7 INDEMNIFICATIONThe Customer shall indemnify the Supplier against all claims, costs and expenses which the Supplier may incur and which arise, directly or indirectly, from the Customer's breach of any of its obligations under this Agreement, including any claims brought against the Supplier alleging that any services provided by the Supplier in accordance with the Service Specification infringes a patent, copyright or trade secret or other similar right of a third party, including any claims arising from content either text, graphic, image, audio, or video. 8 LIMITATION OF LIABILITY8.1 Except in respect of death or personal injury due to negligence for which no limit applies, the entire liability of the Supplier to the Customer in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the fees paid by the Customer to which the claim relates. 9 TERMINATIONEither party may terminate this Agreement forthwith by notice in writing to the other if: 10 INTELLECTUAL PROPERTY RIGHTSAll Intellectual Property Rights produced from or arising as a result of the performance of this Agreement shall, so far as not already vested, become the absolute property of the Supplier, and the Customer shall do all that is reasonably necessary to ensure that such rights vest in the Supplier by the execution of appropriate instruments or the making of agreements with third parties. This expressly does not include intellectual property rights of any trademark or logo owned by the Customer or created on behalf of the Customer. 11 FORCE MAJEURENeither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, the act or omission of government, highway authorities or any telecommunications carrier, operator or administration or other competent authority, or the delay or failure in manufacture, production, or supply by third parties of equipment or services, and the party shall be entitled to a reasonable extension of its obligations after notifying the other party of the nature and extent of such events. 12 INDEPENDENT CONTRACTORSThe Supplier and the Customer are contractors independent of each other, and neither has the authority to bind the other to any third party or act in any way as the representative of the other, unless otherwise expressly agreed to in writing by both parties. The Supplier may, in addition to its own employees, engage sub-contractors to provide all or part of the services being provided to the Customer and such engagement shall not relieve the Supplier of its obligations under this Agreement. 13 ASSIGNMENTThe Customer shall not be entitled to assign its rights or obligations or delegate its duties under this Agreement without the prior written consent of the Supplier. 14 SEVERABILITYIf any provision of this Agreement is held invalid, illegal or unenforceable for any reason by any Court of competent jurisdiction such provision shall be severed and the remainder of the provisions herein shall continue in full force and effect as if this Agreement had been agreed with the invalid illegal or unenforceable provision eliminated. 15 WAIVERThe failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions of this Agreement. 16 NOTICESAny notice to be given by either party to the other may be served by email, fax, personal service or by post to the address of the other party given in the Service Specification or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent, if sent by fax shall be deemed to be served on receipt of an error free transmission report, if given by letter shall be deemed to have been served at the time at which the letter was delivered personally or if sent by post shall be deemed to have been delivered in the ordinary course of post. 17 ADDITIONAL SERVICES / TERMSPayments are accepted in GBP (Great Britain Pounds) only unless otherwise agreed. Clients from all over the world are welcome, any export duties, taxes or country specific regulatory obligations are the responsibility of the Client. PDS Limited will required a 50% deposit to be paid prior to commencement of work on account of fees likely to be incurred. The following payment terms shall apply unless specifically varied in writing by PDS Limited, upon confirmation by the client: all fees quoted are exclusive of VAT, VAT is chargeable in respect of any goods, work or services supplied by PDS Limited, at 15.0% ( or the prevailing rate) and will be added to payments otherwise due. Once the website has been coded and created all website feedback, alterations and amendments must be sent to PDS Limited within 28 days, if we do not receive these details then the final payments will be issued irrespective. An invoice for the remaining fees will be presented to the client on completion of the services provided and will be due for payment strictly within 28 days of submission. If payment has not been received within these 28 days of the final invoice date a 10% penalty of the invoice amount will be charged monthly until all monies owed has been received. Additional features to websites, including extra database services, specific hosting requirements, animations that are not included in the quotation are subject to surcharge. In the event a feature is required which has not been included in the quotation PDS Limited will give notice prior to implementation and seek acceptance of the surcharge. The cost will be added to the final invoice unless the amount exceeds £500+VAT, in this case an interim 50% invoice shall be issued with payment due before completion, the remaining 50% will be added to the final invoice. Failure to apply such charges does not constitute a waiver of the option to charge. PDS Limited uses third party organisations for web site hosting. This is to ensure that the client receives the best possible hosting package at a reasonable cost. Bandwidth allowances are included in hosting, any excess charges relating to the amount of traffic generated by clients websites are fully payable by the client. No guarantees of service can be made by PDS Limited on behalf of the host. If special requirements / guarantees of service are required then please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we shall do our best to find a company to match the said requirements. Any guarantees of service are made between the Hosting Company and the client, PDS Limited cannot offer or enforce any such agreement. It is hereby agreed between PDS Limited and the Client that in the event that any monies are owed and overdue to PDS Limited, PDS Limited will withdraw its services. PDS Limited may remove any material stored upon any computer or server and shall retain such material, and shall not be liable for any loss monetary or otherwise and not be under any obligation to return or provide access to, any and all documents, papers, etc. belonging to the Client until payment is made in full. PDS Limited will not be held responsible for the failure in any of the services provided by a third party to PDS Limited for the Client, this may include but is not restricted to web site hosting, internet promotions, third party multimedia provisions. All completed websites become the property of the client, subject to all accounts being paid, with the following restrictions on use: 1) Only one instance of a website can be made available on the World Wide Web or any Intranets / Extranets unless a licensing agreement has been reached; 2) Database Connection strings will not be divulged to the client due to security risks. (These strings would in any event need amending if the site was to be moved to an alternative host / server); 3) No portion of the coding can be copied / duplicated or redistributed in any form electronic or otherwise unless a licensing agreement has been reached; Please note that upon request web site files and database structure and content can be provided via electronic mail, or on CDR media (includes a surcharge). These files can then be used to install the website on another suitable server of another company subject to their being only one instance of the website being available on the World Wide Web or any Intranets / Extranets unless a licensing agreement has been reached. Unless otherwise agreed such files will not include any Content Management System or admin panel to amend the website which remains the property of the Supplier. In the event of a problem with your website PDS Limited will endeavor to solve the discrepancy as quickly as possible. Please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it and describe any problems that you may be experiencing. PDS Limited cannot accept responsibility for any loss either monetary or otherwise due to web site failure or misuse. PDS Limited may be able to help with insurance services, via a third party, to protect client's interests and web site, however the insurance agreement is made between the client and third party. Please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request insurance information. All data and information stored in an online database remains the property of the client along with any rights associated. All websites are built to be compatible with Internet Explorer 4 and above, websites are also compatible with Netscape / Opera and Mozilla, however advanced features may not be supported. All websites are built for optimal viewing in either 800 x 600 pixel or 990 x 750 pixel resolution. 18 ENTIRE AGREEMENTThis Agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written. Unless expressly provided elsewhere in this Agreement, this Agreement may be varied only by a document signed by both parties 19 NO THIRD PARTIESNothing in this Agreement is intended to, nor shall it confer any rights on a third party. 20 GOVERNING LAW AND JURISDICTIONThis Agreement shall be governed by and construed in accordance with the law of the United Kingdom and the parties hereby submit to the exclusive jurisdiction of the British courts. |